Empower your dealers to communicate with customers when they want it, the way they want it.
Bypass the phone trees, busy signals, & voicemails. Instantly connect customers and dealers with business texting.
Michael Melton, Owner of Power Haus Equipment
Literally overnight, we got like a 30% increase in online reviews, and almost all of them five-star. It really boosted our ratings. I think we were at like 4.7 with 40 reviews or 50 reviews, and now we’re at 4.8 with 71 reviews. That was really encouraging.
Read the full storyBrandon Crawford, Sales Manager at ATS Outdoors
We love TargetCRM! Thanks to it, we now have a ton of positive reviews online. Almost 30 of them, I think. We all want good reviews, but occasionally you’re going to get a bad one. What TargetCRM does is that it takes that bad review and notifies you immediately of the dissatisfied customer, so you can go and fix the problem. It’s an opportunity to turn bad reviews into positive ones.
Mike Bridges, Owner of 3B Outdoor Equipment, Inc.
I was looking for something that would completely rid my business of human error. Now, with TargetCRM, everybody's trackable, whether it be sales or techs or accounting, with reports that you can run on that system. You get customer feedback constantly. That's a very cheap form of marketing. It just fit the bill perfectly for our business and multiple locations.
Watch this 2-minute video to see why OPE Dealers choose TargetCRM
Amplify your brand with targeted promotions that work
- Dealers can send targeted promotions via text and email in just a few clicks
- Drive brand consistency with approved graphics and templates
- Customers can respond by text to turn a marketing blast into a conversation
Offer text-to-pay convenience
- Dealers offering mobile-friendly credit card and ACH options get paid significantly faster
- Make pre-selling and receiving deposits easier, get prepayment before a repair, or accept payment before a delivery is made
Full context on each customer
- Automatically survey customers post-sale and service, and measure NPS by department and location
- Automatically refer happy customers to Google and/or Facebook, increasing online reviews by up to 500%
- View detailed invoices and full purchase history on every customer for full context alongside customer feedback and text conversations
Full visibility into the lead response
- Dealers can stay in the loop with the TargetCRM iOS and Android mobile apps
- Set and manage follow-up reminders
- OEMs, owners, and managers can oversee that all leads are getting responses
