Repair Event Cycle Time (RECT) is the amount of time it takes to repair a unit. As services continue to be one of the biggest focuses for dealers, keeping an eye on RECT numbers can speed up service, reduce employee burnout and deliver a better customer experience.
IDS RECT reports allow IDS users to anonymously compare their RECT data to that of other dealers in the US. This report contains RECT numbers for dealerships in four regions in the US, so you can see how dealerships stack up in your region.
The report has three sections:
National Marine Repair Event Cycle Time (R.E.C.T.) – June 2021
National Averages – Bottlenecks & Components – June 2021
See How Dealerships Stack Up in Your Region
Click on the map to download your regional report.
Note: This report will NOT contain numbers for your specific dealership. For that, you will need to have the IDS dealership management system installed at your dealership.
Want more insights or have questions? Send a note to IDS RECT Expert Don Miller at DMiller@constellationdealer.com.